Outage in Central 1
INC231515: Add Payee Unavailable
Minor
November 09, 2026 - Started about 8 hours ago
Official incident page
Official incident page
Incident Report
We are aware of an issue affecting the Add Payee feature on both desktop and mobile banking platforms. Members are currently unable to add new payees.
Our team is actively investigating the issue and working to restore service as quickly as possible.
Workaround: New payees can be added through the banking host while we work toward a resolution.
We will provide further updates as they become available.
DigitalBanking_Support@Central1.com
1.888.889.7878 (option 2)
Components affected
Central 1 INTERAC e-Transfers® (EMT)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 8 hours ago - at 11/09/2026 05:04PM
We are aware of an issue affecting the Add Payee feature on both desktop and mobile banking platforms. Members are currently unable to add new payees.
Our team is actively investigating the issue and working to restore service as quickly as possible.
Workaround: New payees can be added through the banking host while we work toward a resolution.
We will provide further updates as they become available.
DigitalBanking_Support@Central1.com
1.888.889.7878 (option 2)
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