Outage in CentralReach

Slowness: Manage Connections in Contacts

Resolved Minor
December 28, 2023 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We have detected slow response in the bulk connect/disconnect functions for the Manage Connections tool in Contacts. While our technical teams are actively working to improve this, please refrain from using this functionality at this this time. All other areas of the CentralReach platform are currently operating as expected.
Components affected
CentralReach Platform

Need to monitor CentralReach outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 12/29/2023 01:25AM

Manage Connections tool in Contacts, including bulk updates are now working as expected.

INVESTIGATING almost 2 years ago - at 12/28/2023 11:08PM

We have detected slow response in the bulk connect/disconnect functions for the Manage Connections tool in Contacts. While our technical teams are actively working to improve this, please refrain from using this functionality at this this time.

All other areas of the CentralReach platform are currently operating as expected.

Latest CentralReach outages

AWS Service Disruption - 2 months ago
Connection Disruption Messages - 10 months ago
Extended Maintenance Window - 11 months ago
Service Disruption - 11 months ago
Service Disruption - about 1 year ago

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook