Outage in CentralReach

Slowness: Manage Connections in Contacts

Resolved Minor
December 28, 2023 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

We have detected slow response in the bulk connect/disconnect functions for the Manage Connections tool in Contacts. While our technical teams are actively working to improve this, please refrain from using this functionality at this this time. All other areas of the CentralReach platform are currently operating as expected.
Components affected
CentralReach Platform
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 12/29/2023 01:25AM

Manage Connections tool in Contacts, including bulk updates are now working as expected.

INVESTIGATING almost 2 years ago - at 12/28/2023 11:08PM

We have detected slow response in the bulk connect/disconnect functions for the Manage Connections tool in Contacts. While our technical teams are actively working to improve this, please refrain from using this functionality at this this time.

All other areas of the CentralReach platform are currently operating as expected.

Latest CentralReach outages

Service Disruption - 8 months ago
Service Disruption - 10 months ago
Platform Performance Issues - 10 months ago

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