Outage in CentralReach
Platform Performance Issues
Resolved MinorIncident Report
We are aware that some users are intermittently having trouble logging into the CentralReach system. Our team has identified the issue and is working to resolve this incident as soon as possible. We apologize for the inconvenience. We will provide more information as soon as it's available.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 12/04/2024 07:11PM
After monitoring and successful system testing, we're pleased to confirm that the CentralReach platform has fully returned to expected levels of operation.
MONITORING
11 months ago - at 12/04/2024 06:26PM
We are continuing to monitor for any further issues.
MONITORING
11 months ago - at 12/04/2024 06:21PM
Platform performance has improved and we're continuing to monitor. Users will notice improvements logging in.
IDENTIFIED
11 months ago - at 12/04/2024 06:21PM
Platform performance has improved and we're continuing to monitor. Users will notice improvements logging in.
IDENTIFIED
11 months ago - at 12/04/2024 06:10PM
Our engineering teams are continuing efforts to resolve issues affecting the ability to log in. We'll provide another update within 15 minutes.
IDENTIFIED
11 months ago - at 12/04/2024 05:48PM
We are aware that some users are intermittently having trouble logging into the CentralReach system. Our team has identified the issue and is working to resolve this incident as soon as possible. We apologize for the inconvenience. We will provide more information as soon as it's available.
source IsDown
Service outage due to upstream errors
Reports started 23 minutes before official outage was reported
Users report service not loading, showing 'no healthy upstream' error, indicating a possible server or network issue.
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