Need to monitor Change Healthcare outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Change Healthcare, and never miss an outage again.
Start Free Trial
This message is intended for InterQual® Cloud Solutions customers.
Access to the InterQual® Cloud Solutions test environment URL has been restored (https://integ.ds.interqual.com).
Customers and integrating partners systems that have made changes to use the alternate URL (https://integ2.ds.interqual.com) may continue to do so until future notice.
If you continue to experience any issues accessing the test environment, please contact Product Support.
Contact Information
For any additional information or assistance, log in to the Customer Care Hub and submit a new case to Product Support. Product Support is available by e-mail at interqualsupport@optum.com and by phone at 1-800-CRITERIA (274-8374).
This message is intended for InterQual® Cloud Solutions customers.
A network configuration issue is continuing to prevent users from accessing the InterQual® Cloud Solutions test environment URL: https://integ.ds.interqual.com.
To address this issue, an alternate URL has been created to provide a temporary workaround for access to the test environment: https://integ2.ds.interqual.com
This alternate URL is not a new environment, but an alternate URL for the existing InterQual Cloud Solutions test environment. Users can access this URL with their existing test environment credentials.
We are also in the process of working with integrating partner systems to redirect integrations and SSO connections to the alternate URL for the test environment. Additional information will be provided as it becomes available.
The production environment URL (https://prod.ds.interqual.com) is not impacted by this issue and remains available.
Current Status
We are continuing to work towards restoration of the normal test environment URL. Additional information will be provided as we make progress towards a resolution.
This message is intended for customers of InterQual® Cloud Solutions.
InterQual® Cloud Solutions test environment continues to be unavailable (https://integ.ds.interqual.com).
The production environment (https://prod.ds.interqual.com) is not impacted by this issue and remains available.
Current Status
We continue to investigate this issue, but no ETA for resolution is available. Additional information will be provided as possible.
This message is intended for customers of InterQual® Cloud Solutions.
An issue is currently preventing users from accessing the InterQual® Cloud Solutions test environment (https://integ.ds.interqual.com).
The production environment (https://prod.ds.interqual.com) is not impacted by this issue and remains available.
Current Status
We are continuing to investigate this issue, but no ETA for resolution is available yet. Additional information will be provided as we make progress towards a resolution.
This message is intended for customers of InterQual® Cloud Solutions.
An issue is currently preventing users from accessing the InterQual® Cloud Solutions test environment (https://integ.ds.interqual.com).
The production environment (https://prod.ds.interqual.com) is not impacted by this issue and remains available.
Current Status
We are continuing to investigate this issue, but no ETA for resolution is available yet. Additional information will be provided as we make progress towards a resolution.
This message is intended for customers of InterQual Cloud Solutions.
An issue is currently preventing users from accessing the InterQual® Cloud Solutions test environment (https://integ.ds.interqual.com).
The production environment (https://prod.ds.interqual.com) is not impacted by this issue and remains available.
Current Status
We are currently investigating this issue. Additional information will be provided as we make progress towards a resolution.
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 3279 services available
Integrations with
14-day free trial · No credit card required · No code required