Outage in Change Healthcare
Initial Notice- CLINICAL EXCHANGE - Access issues
Resolved MajorIncident Report
There is an issue impacting One Healthcare ID. This is impacting access to both Clinical Exchange portal and Self-Service tools access. We will provide updates as more information becomes available.
Components affected
Change Healthcare Clinical Exchange Channel Partners including ePrescribe and Orders & ResultsNeed to monitor Change Healthcare outages?
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 09/23/2025 02:14PM
The One Healthcare access issue is resolved as of 8:50 AM CT. Thank you for your patience as our teams worked to resolve this issue.
INVESTIGATING
2 months ago - at 09/23/2025 02:03PM
There is an issue impacting One Healthcare ID. This is impacting access to both Clinical Exchange portal and Self-Service tools access. We will provide updates as more information becomes available.
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