Outage in Change Healthcare
Update Notice: Central Services EPR is facing slow response time
Resolved MajorIncident Report
We are aware of the slow EPR response times. We are actively investigating the slowness and will provide updates as more information becomes available. We apologize for any inconvenience this may cause.
INC#INC49298901
Components affected
Change Healthcare Enterprise Pharmacy SystemNeed to monitor Change Healthcare outages?
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 04/03/2026 05:41PM
Customers,
We have resolved the issue causing slowness within EPR. We appreciate your patience as we worked towards the solution.
INC#INC49298901
IDENTIFIED
1 day ago - at 04/03/2026 04:03PM
We are still working on the Central Services Database failover. During this time there will be a brief outage. We appreciate your patience as we’re working towards the solution.
INC#INC49298901
INVESTIGATING
1 day ago - at 04/03/2026 03:47PM
We are aware of the slow EPR response times. We are actively investigating the slowness and will provide updates as more information becomes available. We apologize for any inconvenience this may cause.
INC#INC49298901
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