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Outage in Change Healthcare

Initial Notice: Central Services EPR is facing slow response time

Resolved Major
April 03, 2026 - Started 1 day ago - Lasted 43 minutes
Official incident page

Incident Report

We are aware of the slow EPR response times. We are actively investigating the slowness and will provide updates as more information becomes available. We apologize for any inconvenience this may cause. INC#INC49298901
Components affected
Change Healthcare Exchange Dx

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 04/03/2026 03:46PM

This incident has been resolved.

INVESTIGATING 1 day ago - at 04/03/2026 03:06PM

We are aware of the slow EPR response times. We are actively investigating the slowness and will provide updates as more information becomes available. We apologize for any inconvenience this may cause.

INC#INC49298901

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