Outage in Change Healthcare
Update Notice - MEDICAL NETWORK PAYER CONNECTIVITY SERVICES - Medical Network PCS real‑time processing is down.
Resolved MajorIncident Report
The Medical Network Payer Connectivity Services Realtime Processing is experiencing and a Realtime service interruption. As a result all Realtime processing is down. Our teams are actively working to troubleshoot and resolve the issue.
INC# INC49466830
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 04/14/2026 12:33PM
Teams restored the missing components through an approved emergency action, after which real‑time transactions started working again. Thank you for your patience as our teams worked to resolve this incident.
INC# INC49466830
INVESTIGATING
2 days ago - at 04/14/2026 11:45AM
We are currently experiencing a service interruption affecting Medical Network PCS real-time processing. At this time, all real-time transactions are unavailable. Our engineering teams are actively investigating the issue and working to restore service as quickly as possible.
INC# INC49466830
INVESTIGATING
2 days ago - at 04/14/2026 10:51AM
Medical Network PCS real‑time services remain down; engineering teams are actively troubleshooting and performing recovery actions.
INC# INC49466830
INVESTIGATING
2 days ago - at 04/14/2026 09:47AM
Medical Network PCS – Real-Time Processing is currently experiencing a service interruption, and all real-time transactions are unavailable. Engineering teams are actively investigating the issue and working on restoration. Updates will be shared as more information becomes available.
INC# INC49466830
INVESTIGATING
2 days ago - at 04/14/2026 08:47AM
The Medical Network Payer Connectivity Services Realtime Processing is experiencing and a Realtime service interruption. As a result all Realtime processing is down. Our teams are actively working to troubleshoot and resolve the issue.
INC# INC49466830
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