Outage in Change Healthcare

New Incident: Communications Complete is not performing as expected.

Resolved Minor
May 03, 2024 - Started over 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

This message is intended for Communications Complete - Payers. Some customers are currently experiencing issues sending payment files. Optum is triaging the issue and will provide further updates as they are available. We apologies for the inconvenience this situation has cause you. REF# INC0056395
Components affected
Change Healthcare Communications Complete - Payer

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/03/2024 06:55PM

We are eager to inform you that this issue is resolved.

IDENTIFIED over 1 year ago - at 05/03/2024 04:31PM

This message is intended for Communications Complete - Payers.
Some customers are currently experiencing issues sending payment files. Optum is triaging the issue and will provide further updates as they are available. We apologies for the inconvenience this situation has cause you.

REF# INC0056395

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