Outage in Change Healthcare

Eligibility transactions impaired

Resolved Minor
July 31, 2024 - Started 5 months ago - Lasted about 4 hours
Official incident page

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Outage Details

Optum is currently aware of an issue impacting eligibility transactions. More information will be posted as available.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/31/2024 05:02AM

This incident has been resolved.

IDENTIFIED 5 months ago - at 07/31/2024 04:28AM

Optum (Change Healthcare) continues to monitor the situation with the known AWS outage. More information will come as available.

IDENTIFIED 5 months ago - at 07/31/2024 03:03AM

Optum (Change Healthcare) continues to monitor the situation with the known AWS outage. More information will come as available.

INVESTIGATING 5 months ago - at 07/31/2024 02:44AM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 07/31/2024 12:51AM

Optum is currently aware of an issue impacting eligibility transactions. More information will be posted as available.

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