Outage in Change Healthcare
New: Electronic Voucher, Data Feed and Pre/Post Edit Functionality
Resolved MinorIncident Report
Pharmacy Partners, Jan. 11, 2025, we have received reports that electronic vouchers, data feeds, as well as pre- and post-edit functionalities may not be working as expected. Upon investigation, it appears these issues may be related to certain software providers. If you are experiencing any issues, we recommend contacting your software provider for further assistance.
Please know that our partnership with Pharma remains strong, and we are dedicated to supporting our retail partners with the best solutions and services available.
If you have any questions or require additional support, please do not hesitate to reach out to us.
Thank you for your business.
REF 15804152 1/11/2025
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 03/14/2025 09:35PM
This incident has been resolved.
IDENTIFIED
about 1 year ago - at 01/11/2025 02:57PM
Pharmacy Partners, Jan. 11, 2025, we have received reports that electronic vouchers, data feeds, as well as pre- and post-edit functionalities may not be working as expected. Upon investigation, it appears these issues may be related to certain software providers. If you are experiencing any issues, we recommend contacting your software provider for further assistance.
Please know that our partnership with Pharma remains strong, and we are dedicated to supporting our retail partners with the best solutions and services available.
If you have any questions or require additional support, please do not hesitate to reach out to us.
Thank you for your business.
REF 15804152 1/11/2025
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