Outage in Change Healthcare

Resolved - Ongoing Incident: Clinical Decision Support – Review Manager Hosted Solutions

Resolved Minor
April 08, 2025 - Started about 1 month ago - Lasted about 1 month
Official incident page

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Outage Details

There have been reports that Hosted Review Manager customers are experiencing slowness in the application. We are investigating the incident and will provide an update when more information is available. We apologize for the inconvenience this situation has caused you. REF 17188998
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 05/14/2025 08:02PM

Update on Hosted Review Manager Performance

We’d like to provide an update regarding the recent reports of slowness in the Hosted Review Manager application. After careful monitoring and analysis, we’re pleased to share that performance has returned to normal without the need for intervention.

Our team remains committed to ensuring a smooth experience and will continue to monitor the system closely. Should you notice any further performance issues, please don’t hesitate to reach out by submitting a case to product support.

We sincerely apologize for any inconvenience this may have caused and truly appreciate your patience and understanding.

INVESTIGATING 4 days ago - at 05/13/2025 05:15PM

We have received reports of slowness in the Hosted Review Manager application. Please be assured that our team is actively investigating this issue. We will provide daily updates and notify you immediately as more information becomes available.

We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding.

INVESTIGATING 4 days ago - at 05/12/2025 08:35PM

We have received reports of slowness in the Hosted Review Manager application. Please be assured that our team is actively investigating this issue. We will provide daily updates and notify you immediately as more information becomes available.

We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding.

INVESTIGATING 7 days ago - at 05/09/2025 07:25PM

We have received reports of slowness in the Hosted Review Manager application. Please be assured that our team is continuing to actively investigate this issue. We will provide the next update on Monday, May 12, 2025.

We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding.

INVESTIGATING 8 days ago - at 05/08/2025 07:29PM

We have received reports of slowness in the Hosted Review Manager application. Please be assured that our team is actively investigating this issue. We will provide daily updates and notify you immediately as more information becomes available.

We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding.

INVESTIGATING 9 days ago - at 05/07/2025 08:07PM

We have received reports of slowness in the Hosted Review Manager application. Please be assured that our team is actively investigating this issue. We will provide daily updates and notify you immediately as more information becomes available.

We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding.

INVESTIGATING 10 days ago - at 05/06/2025 08:43PM

We have received reports of slowness in the Hosted Review Manager application. Please be assured that our team is actively investigating this issue. We will provide daily updates and notify you immediately as more information becomes available.

We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding.

INVESTIGATING 11 days ago - at 05/05/2025 07:23PM

We have received reports of slowness in the Hosted Review Manager application. Please be assured that our team is actively investigating this issue. We will provide daily updates and notify you immediately as more information becomes available.

We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding.

INVESTIGATING 14 days ago - at 05/02/2025 07:22PM

We have received reports of slowness in the Hosted Review Manager application. Please be assured that our team is actively investigating this issue. We will provide daily updates and notify you immediately as more information becomes available.

We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding.

INVESTIGATING 15 days ago - at 05/01/2025 07:16PM

We have received reports of slowness in the Hosted Review Manager application. Please be assured that our team is actively investigating this issue. We will provide daily updates and notify you immediately as more information becomes available.

We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding.

INVESTIGATING 16 days ago - at 04/30/2025 07:24PM

We have received reports of slowness in the Hosted Review Manager application. Please be assured that our team is actively investigating this issue. We will provide daily updates and notify you immediately as more information becomes available.

We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding.

INVESTIGATING 17 days ago - at 04/29/2025 07:42PM

We have received reports of slowness in the Hosted Review Manager application. Please be assured that our team is actively investigating this issue. We will provide daily updates and notify you immediately as more information becomes available.

We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding.

INVESTIGATING 19 days ago - at 04/28/2025 06:20PM

We have received reports of slowness in the Hosted Review Manager application. Please be assured that our team is actively investigating this issue. We will provide daily updates and notify you immediately as more information becomes available.

We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding.

INVESTIGATING 22 days ago - at 04/25/2025 06:06PM

We have received reports of slowness in the Hosted Review Manager application. Please be assured that our team is continuing to actively investigate this issue. We will provide the next update on Monday, April 28, 2025.

We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding.

INVESTIGATING 22 days ago - at 04/24/2025 07:12PM

We have received reports of slowness in the Hosted Review Manager application. Please be assured that our team is actively investigating this issue. We will provide daily updates and notify you immediately as more information becomes available.

We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding.

INVESTIGATING 23 days ago - at 04/23/2025 08:00PM

We have received reports of slowness in the Hosted Review Manager application. Please be assured that our team is actively investigating this issue. We will provide daily updates and notify you immediately as more information becomes available.

We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding.

INVESTIGATING 24 days ago - at 04/22/2025 07:31PM

We have received reports of slowness in the Hosted Review Manager application. Please be assured that our team is actively investigating this issue. We will provide daily updates and notify you immediately as more information becomes available.

We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding.

INVESTIGATING 25 days ago - at 04/21/2025 07:51PM

We have received reports of slowness in the Hosted Review Manager application. Please be assured that our team is actively investigating this issue. We will provide daily updates and notify you immediately as more information becomes available.

We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding.

INVESTIGATING 29 days ago - at 04/18/2025 05:58PM

We have received reports of slowness in the Hosted Review Manager application. Please be assured that our team is continuing to actively investigate this issue. We will provide the next update on Monday, April 21, 2025.

We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding.

INVESTIGATING 29 days ago - at 04/17/2025 08:04PM

We have received reports of slowness in the Hosted Review Manager application. Please be assured that our team is actively investigating this issue. We will provide daily updates and notify you immediately as more information becomes available.

We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding.

INVESTIGATING about 1 month ago - at 04/16/2025 07:39PM

We have received reports of slowness in the Hosted Review Manager application. Please be assured that our team is actively investigating this issue. We will provide daily updates and notify you immediately as more information becomes available.

We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding.

INVESTIGATING about 1 month ago - at 04/15/2025 06:00PM

We have received reports of slowness in the Hosted Review Manager application. Please be assured that our team is continuing to actively investigate this issue. We will provide daily updates and notify you immediately as soon as more information becomes available.

We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding.

INVESTIGATING about 1 month ago - at 04/14/2025 07:10PM

We have received reports of slowness in the Hosted Review Manager application. Please be assured that our team is actively investigating this issue. We will provide daily updates and notify you immediately as soon as more information becomes available.

We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding.

INVESTIGATING about 1 month ago - at 04/11/2025 07:32PM

We have received reports of slowness in the Hosted Review Manager application. Please be assured that our team is continuing to actively investigate this issue. We will provide the next update on Monday, April 14, 2025.

We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding.

INVESTIGATING about 1 month ago - at 04/10/2025 07:45PM

We have received reports of slowness in the Hosted Review Manager application. Please be assured that our team is continuing to actively investigating this issue. We will provide daily updates and notify you immediately as soon as more information becomes available.

We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding.

INVESTIGATING about 1 month ago - at 04/09/2025 07:23PM

We have received reports of slowness in the Hosted Review Manager application. Please be assured that our team is actively investigating this issue. We will provide daily updates and notify you immediately as soon as more information becomes available.

We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding.

INVESTIGATING about 1 month ago - at 04/08/2025 08:45PM

There have been reports that Hosted Review Manager customers are experiencing slowness in the application. We are investigating the incident and will provide an update when more information is available. We apologize for the inconvenience this situation has caused you.


REF 17188998

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