Outage in ChannelAdvisor Page

Amazon US, CA, UK & EU MFN Order Import Issues

Resolved Minor
November 22, 2022 - Started almost 3 years ago - Lasted about 8 hours
Official incident page

Incident Report

Our Engineering team is currently investigating delays importing and updating orders from Amazon for the European region. We have contacted Amazon and are awaiting additional information. This alert will be updated as more information is available.
Components affected
ChannelAdvisor Page Fulfill: Orders & Fulfillment

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 11/23/2022 11:22AM

This issue has been resolved. At this time, all orders are importing normally.

There is no action required on the part of ChannelAdvisor clients.

MONITORING almost 3 years ago - at 11/23/2022 08:09AM

Amazon has resolved the root cause of this issue and is currently working through the backlog of queued requests. This alert will be updated as more information is available.

INVESTIGATING almost 3 years ago - at 11/23/2022 06:14AM

This issue is still ongoing as of today. Amazon is working to resolve this issue with high priority. This alert will be updated as more information is available.

INVESTIGATING almost 3 years ago - at 11/23/2022 03:28AM

Our Engineering team is currently investigating delays importing and updating orders from Amazon for the European region. We have contacted Amazon and are awaiting additional information.

This alert will be updated as more information is available.

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