Is Character AI Down? Current Status and Outages
Character AI status updated based on recent crowdsourced reports
Current Character AI status
Character AI is working normally
IsDown last checked Character AI status on at . We've received 13 user reports in the past 24 hours.
Monitoring since Apr 2024
·
562 incidents caught
·
2 components tracked in real-time
Character AI service health over the last 24 hours
This chart shows the number of user-reported issues for Character AI service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
Outage Map
See where users report Character AI is down. The map shows recent Character AI outages from around the world.
Top locations, last 24h:
- Netherlands
- United States
Recent Character AI outage reports
See what users report when Character AI is down and how Character AI outages affect them.
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🇯🇴 Jordan
the app isnt accessible. it says it needs 'play protect' to be accessed but even after the scan it isn't working nor is it showing in playstore..
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🇳🇱 Netherlands (Kingdom of the)
Finn - Im in holland here, and just like many others it says my device needs to be certified even tho when i check if it is, it certified. please fix this soon.
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🇮🇩 Indonesia
Nathanael - HELLO, I WANT TO TELL YOU MY COMPLAINTS AS A USER OF THE CHARACTER.AI APPLICATION. WHEN I WANTED TO USE THE APPLICATION, IT SWITCHED TO THE PLAYSTORE APPLICATION, AND IT WAS WRITING "YOUR DEVICE MUST BE IN PLAY PROTECT" EVEN THOUGH MY PHONE IS ALREADY IN PLAY PROTECT..AND THE SAME THING HAPPENED....
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🇺🇸 United States of America
Meow - Website is just slow asf; the longer the messages from the bot the more lag it brings and takes 10 years to finish. Refreshing only fixes it for the first paragraph..
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🇷🇴 Romania
Stephanie - It's not working... Tells me to fix device issues,even tho I don't have device issues!.
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🇩🇪 Germany
Every time since today when I try to save a persona I only get an error message with it saying about the persona not following community Richtlinien.
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🇦🇺 Australia
It's just saying "please reload and try again".
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🇺🇸 United States of America
Lana - Logging out is a bit weird on the website. When you click log out, it doesn't take you to the page, you have to refresh a couple of times for the sign in page to pull up... It's not a big issue, just a bit annoying because I have to click the logout button a bunch of times and refresh it more tha....
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🇵🇹 Portugal
I cant enter the C.ai app because it says it must BE certified by the APP store but when it shows its verified it still spams the same message saying to check if it is. However i can enter the c.ai throught the navigator just not the app.
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🇵🇭 Philippines
hachi - hello, when i try to launch my c.ai app, it says i need to be play protect certified to use the app but i am already play protect certified, why is that? i did see some others experience this too earlier.
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🇵🇱 Poland
says "something went wrong, please try again in few minutes.".
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🇫🇷 France
Helli - When I open c.ai, it takes me to the play store to make a "Play Protect" certification for my device. But, even after doing that and MAKING SURE that I really did it (went through the settings etc), every time I try to open the app it just sends me back to the Play Protect verification page, as i....
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🇲🇺 Mauritius
For some reason when opening the app it open a white screen saying that Google service or whatever is outdated and of course I cant do anything since I'm on an old Huawei where there is no Google support so I basically can't even use the app anymorw.
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🇫🇮 Finland
C.ai app throws me out and says "internet problem" but i dont have a problem on any other app.
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🇬🇷 Greece
When I open c.ai, it takes me to the play store for some "Play Protect" certification for my device, and even if my device IS certified, every time I open the app it takes me back to the play store for the same thing..
Early detection is everything
User reports often detect issues before official status pages acknowledge them.
Learn how crowdsourced monitoring
combined with official status pages provides faster outage detection than
relying on either approach alone.
Character AI Downtime Health — Last 90 Days
In the last 90 days, Character AI had 8 incidents (5 major outages and 3 minor incidents) with a median duration of 48 minutes.
8
Incidents
5
Major Outages
3
Minor Incidents
48
minute
Median Resolution
Recent Character AI outages detected
Full incident reports for recent Character AI outages, including timelines, affected components, and resolution details.
40 minutes
Service outage affects users globally
Sep 08, 2026 at 11:56 AM
Never acknowledged
about 1 hour
Widespread service outage and performance issues
Sep 05, 2026 at 02:19 PM
Never acknowledged
about 1 hour
Service outage across platforms
Jun 17, 2026 at 05:13 PM
Never acknowledged
| Title | IsDown detected At | Duration |
|---|---|---|
|
Service outage affects users globally
Service outage: character loading issues, slow performance, incomplete page loads. Website and ap...
|
Sep 08, 2026 at 03:56 PM UTC
Never acknowledged
|
40 minutes |
|
Widespread service outage and performance issues
Users report inability to load pages, slow performance, and frequent ads. Common complaints inclu...
|
Sep 05, 2026 at 06:19 PM UTC
Never acknowledged
|
about 1 hour |
|
Service outage across platforms
Users report consistent issues with service crashes and prolonged loading times, citing 'Error 11...
|
Jun 17, 2026 at 09:13 PM UTC
Never acknowledged
|
about 1 hour |
|
We are currently investigating this issue.
|
Jun 15, 2026 at 06:42 PM UTC
|
about 1 hour |
|
We are currently investigating this issue.
|
Jun 15, 2026 at 06:21 PM UTC
|
about 1 hour |
|
We are currently investigating this issue.
|
Jun 15, 2026 at 06:21 PM UTC
|
about 1 hour |
|
We are currently investigating this issue.
|
Jun 15, 2026 at 06:21 PM UTC
|
about 1 hour |
|
We are currently investigating this issue.
|
Jun 14, 2026 at 11:11 PM UTC
|
about 2 hours |
|
We are currently investigating this issue.
|
Jun 10, 2026 at 04:08 PM UTC
|
about 5 hours |
|
We are currently investigating this issue.
|
Jun 10, 2026 at 02:54 PM UTC
|
40 minutes |
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Frequently Asked Questions
Is Character AI down today?
Character AI isn't down. You can check Character AI status and incident details on the top of the page. IsDown continuously monitors Character AI official status page every few minutes. In the last 24 hours, there were 0 outages reported.
What is the current Character AI status?
Character AI is currently operational. You can check Character AI status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Is there a Character AI outage now?
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Is Character AI down today or just slow?
Currently there's no report of Character AI being slow. Check on the top of the page if there are any reported problems by other users.
How are Character AI outages detected?
IsDown monitors the Character AI official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Is Character AI having an outage right now?
Character AI last outage was on June 15, 2026 with the title "Investigating an issue"
How often does Character AI go down?
IsDown has tracked 435 Character AI incidents since April 2024. When Character AI goes down, incidents typically resolve within 58 minutes.
Is Character AI down for everyone or just me?
Check the Character AI status at the top of this page. IsDown combines official status page data with user reports to show whether Character AI is down for everyone or if the issue is on your end.
What Character AI components does IsDown monitor?
IsDown monitors 2 Character AI components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
How IsDown compares to DownDetector when monitoring Character AI?
IsDown and DownDetector help users determine if Character AI is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Character AI's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
Reports by users in other services in the last 12 hours
Facebook
https://www.facebook.com/
OpenAI ChatGPT
https://openai.com
Character AI
https://character.ai
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https://www.walmart.com/
Youtube
https://youtube.com
Vinted
https://www.vinted.com/
Canvas Instructure
https://instructure.com/
Epic Games
https://epicgames.com/
Microsoft 365
Discover
https://www.discover.com/
DuckDuckGo
https://duckduckgo.com/
Roblox
https://roblox.com
