Character AI status updated based on recent crowdsourced reports
Character AI is working normally
This chart shows the number of user-reported issues for Character AI service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Character AI is down. The map shows recent Character AI outages from around the world.
Top locations, last 24h:
See what users report when Character AI is down and how Character AI outages affect them.
can't send any chats on the website but can on the app.
Noun - Can't log in. Neither on site nor in the app..
kamilla - Unable to establish a connection with the website. The connection was interrupted. I’ve been waiting for 2 hours already!.
"character.ai didn’t send any data." "ERR_EMPTY_RESPONSE".
May - I cant chat to my so and it suddenly wants an age verification.
it won't let me access any characters or load in the starting message.
Wren - Extreme slow , and the slow mode makes its slower . Also 100 limits for free user is PLAINLY unfair, they restricts free users just because too many people uses its for free, and they want to makes money.........
Hellsing - I use the website. On the site right now, right above the start of the chat with the bot, there is a stupidly black window on 1/6 of my phone screen, as if there should be an advertising banner there, but it was stupidly cut out and the interface was not moved back..
Flame - It doesn't load for me, it doesn't want to open, it's always the same picture "I can't get in", it really annoys me.
Janner - Lwk bots will be able to be searched but when clicked on messages don't load and won't create personas.
Revy - Bots don't respond new bots don't load seems like server overload could be cuz of their bankruptcy.
Potato - When I search certain names like ‘Draco’, it says that there are no characters with ‘Draco’ mentioned.
sky - website won't load responses.
jonnyappleseed - wont let me sign in or chat and keeps giving a error message.
Rayven - Every time I try to enter a message to send to the bots, it glitches a ton and makes it impossible to see what I’m writing/typing.
In the last 90 days, Character AI had 3 incidents with a median duration of 40 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Full incident reports for recent Character AI outages, including timelines, affected components, and resolution details.
| Title | IsDown detected At | Duration |
|---|---|---|
|
Service outage due to high load
Users report service outage and conflicting info on maintenance status. High server load and pote...
|
Oct 03, 2026 at 11:56 PM UTC
Never acknowledged
|
32 minutes |
|
Service outage affects users globally
Service outage: character loading issues, slow performance, incomplete page loads. Website and ap...
|
Sep 08, 2026 at 03:56 PM UTC
Never acknowledged
|
40 minutes |
|
Widespread service outage and performance issues
Users report inability to load pages, slow performance, and frequent ads. Common complaints inclu...
|
Sep 05, 2026 at 06:19 PM UTC
Never acknowledged
|
about 1 hour |
|
Service outage across platforms
Users report consistent issues with service crashes and prolonged loading times, citing 'Error 11...
|
Jun 17, 2026 at 09:13 PM UTC
Never acknowledged
|
about 1 hour |
|
We are currently investigating this issue.
|
Jun 15, 2026 at 06:42 PM UTC
|
about 1 hour |
|
We are currently investigating this issue.
|
Jun 15, 2026 at 06:21 PM UTC
|
about 1 hour |
|
We are currently investigating this issue.
|
Jun 15, 2026 at 06:21 PM UTC
|
about 1 hour |
|
We are currently investigating this issue.
|
Jun 15, 2026 at 06:21 PM UTC
|
about 1 hour |
|
We are currently investigating this issue.
|
Jun 14, 2026 at 11:11 PM UTC
|
about 2 hours |
|
We are currently investigating this issue.
|
Jun 10, 2026 at 04:08 PM UTC
|
about 5 hours |
Teams that track Character AI status also keep an eye on these services. Add them all to your IsDown dashboard for a single view of your dependencies.
Character AI isn't down. You can check Character AI status and incident details on the top of the page. IsDown continuously monitors Character AI official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Character AI is currently operational. You can check Character AI status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Character AI being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Character AI official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Character AI last outage was on June 15, 2026 with the title "Investigating an issue"
IsDown has tracked 435 Character AI incidents since April 2024. When Character AI goes down, incidents typically resolve within 40 minutes.
Check the Character AI status at the top of this page. IsDown combines official status page data with user reports to show whether Character AI is down for everyone or if the issue is on your end.
IsDown monitors 2 Character AI components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
IsDown and DownDetector help users determine if Character AI is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Character AI's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.