Outage in Chargebee
Avalara Service Degradation
Resolved MinorIncident Report
Summary AI Generated
Between 14:54 and 15:32 UTC, Chargebee experienced intermittent errors with its tax calculation provider, Avalara, affecting a small number of API requests. The issue resolved on its own within roughly 38 minutes, with monitoring continuing until the incident was formally closed at 17:47 UTC.
Between 14:54 UTC and 15:32 UTC, we experienced intermittent errors with our tax calculation provider, Avalara, which temporarily impacted a few API requests. The errors have stopped, and we are continuing to monitor services to ensure stability.
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 08/24/2026 05:47PM
This incident has been resolved.
MONITORING
3 days ago - at 08/24/2026 03:59PM
Between 14:54 UTC and 15:32 UTC, we experienced intermittent errors with our tax calculation provider, Avalara, which temporarily impacted a few API requests. The errors have stopped, and we are continuing to monitor services to ensure stability.
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