Outage in Chartbeat

Incident Report: Historical Dashboard and Site Reports 6/21

Resolved Minor
June 22, 2022 - Started over 3 years ago - Lasted 2 minutes
Official incident page

Incident Report

We have identified an issue where some customers may see gaps in historical data at 10pm UTC on 6/21. A fix is currently in progress. We will be reissuing daily Reports and Advanced Queries results covering the affected window. While the fix is put in place, customers may temporarily experience delays in receiving recurring and daily reports.

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Latest Updates ( sorted recent to last )
IDENTIFIED over 3 years ago - at 06/22/2022 09:54PM

We have identified an issue where some customers may see gaps in historical data at 10pm UTC on 6/21. A fix is currently in progress. We will be reissuing daily Reports and Advanced Queries results covering the affected window. While the fix is put in place, customers may temporarily experience delays in receiving recurring and daily reports.

Latest Chartbeat outages

Issue with Advanced Queries - about 1 month ago
Historical Data Bug - 2 months ago
Issues with Reports - 3 months ago

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