Outage in Chartbeat

Issue with Advanced Queries

Resolved Major
September 15, 2025 - Started about 1 month ago - Lasted about 11 hours
Official incident page

Incident Report

We are currently investigating an issue that is preventing users from running Advanced Queries reports.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/16/2025 11:41AM

This incident has been resolved.

MONITORING about 1 month ago - at 09/16/2025 03:17AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 09/16/2025 12:56AM

We are currently investigating an issue that is preventing users from running Advanced Queries reports.

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