Outage in Chartbeat
Third-party service outage that may affect Chartbeat products
Resolved MajorIncident Report
Beginning at approximately 7:49 PM ET, we noticed disruptions to our third-party AWS service. Shortly after, AWS reported an issue on their end that was causing significant service degradation. This is having some observed impacts on Chartbeat's data processing and several product features, including the Heads Up Display. AWS continues to show an ongoing outage on their end, which we are monitoring closely. We are working with AWS and actively assessing the full scope of impact. We will follow up with specific detail on affected systems as soon as our investigation is complete.
Components affected
Chartbeat Publishing - Heads Up Display Chartbeat Publishing - Realtime Dashboards Chartbeat Publishing - Historical Dashboards Chartbeat Publishing - Headline Testing Chartbeat Publishing - Advanced Queries Chartbeat Publishing - ReportsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 6 hours ago - at 05/08/2026 05:34AM
This incident has been resolved.
IDENTIFIED
about 10 hours ago - at 05/08/2026 01:35AM
Beginning at approximately 7:49 PM ET, we noticed disruptions to our third-party AWS service. Shortly after, AWS reported an issue on their end that was causing significant service degradation. This is having some observed impacts on Chartbeat's data processing and several product features, including the Heads Up Display. AWS continues to show an ongoing outage on their end, which we are monitoring closely. We are working with AWS and actively assessing the full scope of impact. We will follow up with specific detail on affected systems as soon as our investigation is complete.
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