Outage in ChartHop
API failures in all regions (US, Europe, and India)
Resolved MinorIncident Report
We are seeing degraded performance on our API servers, leading to occasional errors seen in the User Interface. Engineering is investigating.
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 years ago - at 03/02/2023 05:39PM
This incident has been resolved.
MONITORING
about 3 years ago - at 03/02/2023 04:39PM
We are continuing to monitor for any further issues.
MONITORING
about 3 years ago - at 03/02/2023 04:39PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 3 years ago - at 03/02/2023 04:14PM
Engineering has identified the root cause of the performance degradation and a fix is in process.
INVESTIGATING
about 3 years ago - at 03/02/2023 04:10PM
We are seeing degraded performance on our API servers, leading to occasional errors seen in the User Interface. Engineering is investigating.
Latest ChartHop outages
ChartHop API is not responding - 25 days ago
MongoDB incident impacting ChartHop - 2 months ago
High error rates on UI - 2 months ago
ChartHop is slow to load - 11 months ago
ChartHop app is not loading for some users - about 1 year ago
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