Outage in OpenAI ChatGPT

Elevated error rates for web search

Resolved Minor

October 24, 2025 - Started 5 months ago - Lasted about 2 hours

Incident Report

We have identified that users are experiencing elevated errors for Search on ChatGPT and on ChatGPT Atlas. We are working on implementing a mitigation.

Components affected

OpenAI ChatGPT Deep Research OpenAI ChatGPT Search OpenAI ChatGPT ChatGPT

Latest Updates ( sorted recent to last )

MONITORING 5 months ago - at 10/24/2025 10:08PM

We have applied the mitigation and are monitoring the recovery.

INVESTIGATING 5 months ago - at 10/24/2025 10:05PM

We are continuing to investigate the issue for the listed services.

IDENTIFIED 5 months ago - at 10/24/2025 08:52PM

We have identified that users are experiencing elevated errors for Search on ChatGPT and on ChatGPT Atlas.

We are working on implementing a mitigation.

Latest OpenAI ChatGPT outages

Elevated failures for some users joining ChatGPT Enterprise and ChatGPT Edu workspaces via SSO. - about 13 hours ago

Account creation and login are unstable across all surfaces - 3 days ago

Unable to download or preview project files - 7 days ago

Some customer may encounter errors creating, updating projects, and uploading files - 8 days ago

Pinned chats are not loading on web browsers for ChatGPT - 12 days ago

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