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Outage in ChatGPT

ChatGPT intermittently not loading successfully after SSO authentication

Resolved Minor
December 17, 2025 - Started 3 months ago - Lasted 1 day

Incident Report

The team is aware of a small number of users that are unable to load ChatGPT successfully after authenticating in with SSO. We are working on implementing a mitigation.
Components affected
ChatGPT ChatGPT Login
Latest Updates ( sorted recent to last )
MONITORING 3 months ago - at 12/18/2025 09:02AM

We have applied the mitigation and are monitoring the recovery.

INVESTIGATING 3 months ago - at 12/16/2025 06:42PM

We are investigating the issue for the listed services.

IDENTIFIED 3 months ago - at 12/16/2025 08:02AM

The team is aware of a small number of users that are unable to load ChatGPT successfully after authenticating in with SSO. We are working on implementing a mitigation.

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