Outage in ChatGPT

Some User May Experience Issues Loading Conversation History and Downloading Files from Custom GPTs

Resolved Minor

December 25, 2025 - Started 2 days ago - Lasted about 6 hours

Incident Report

We are investigating the issue for the listed services.

Components affected

ChatGPT ChatGPT GPTs ChatGPT Web

Latest Updates ( sorted recent to last )

MONITORING 1 day ago - at 12/25/2025 09:34AM

We have applied the mitigation and are monitoring the recovery.

IDENTIFIED 1 day ago - at 12/25/2025 08:19AM

We are still implementing the mitigation.

IDENTIFIED 1 day ago - at 12/25/2025 07:23AM

We are still implementing the mitigation.

INVESTIGATING 2 days ago - at 12/25/2025 03:54AM

We are investigating the issue for the listed services.

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