Outage in ChatGPT

Increased error rate for ChatGPT and API for prompts with images

Resolved Minor

January 08, 2026 - Started about 19 hours ago - Lasted about 1 hour

Incident Report

ChatGPT and API responses are failing when images are sent to the model. We are actively investigating

Components affected

ChatGPT ChatGPT APIs ChatGPT Chat ChatGPT Responses ChatGPT Web

Latest Updates ( sorted recent to last )

MONITORING about 19 hours ago - at 01/08/2026 09:05PM

We have implemented a fix. Error rates are dropping and we are monitoring for continued improvement.

INVESTIGATING about 19 hours ago - at 01/08/2026 08:25PM

ChatGPT and API responses are failing when images are sent to the model. We are actively investigating

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