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Outage in ChatGPT

Conversation Errors for Logged out Users

Resolved Minor
March 13, 2026 - Started about 6 hours ago - Lasted about 1 hour

Incident Report

Summary AI Generated

ChatGPT experienced a high rate of conversation errors specifically affecting logged out users on the web platform for 1.3 hours. The issue impacted users' ability to have successful conversations with ChatGPT when not signed into their accounts. The service team applied a mitigation and monitored the recovery to resolve the problem.

We are investigating the issue with logged out users having high rate of errors during their conversations with ChatGPT.
Components affected
ChatGPT ChatGPT Web
Latest Updates ( sorted recent to last )
MONITORING about 5 hours ago - at 03/13/2026 02:42PM

We have applied the mitigation and are monitoring the recovery.

INVESTIGATING about 6 hours ago - at 03/13/2026 01:48PM

We are investigating the issue with logged out users having high rate of errors during their conversations with ChatGPT.

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