OpenAI ChatGPT Outage History

OpenAI ChatGPT experienced account creation issues affecting ChatGPT, APIs, Sora, and login services for 20 minutes. Users were unable to create new accounts across these platforms. The issue was identified and a mitigation was implemented to resolve the problem.

OpenAI ChatGPT experienced elevated login errors affecting ChatGPT and APIs for 25 minutes. Users were unable to log in to the impacted services during this period. The issue was identified and a mitigation was applied, with the service team monitoring recovery.

OpenAI ChatGPT experienced access issues for users connecting through VPNs, affecting multiple components including the web interface, APIs, login, and various features like voice mode, image generation, and file uploads. The incident lasted 1.3 hours before a mitigation was applied and the service was restored to normal operation.

ChatGPT's web interface experienced an issue where users received empty responses to their prompts, with the service failing to display both new answers and previously generated responses. Users reported that while the mobile app continued working normally, the web version remained non-functional across different browsers even after clearing cache and cookies. The issue was resolved after 2.4 hours when OpenAI applied a mitigation and monitored the recovery.

ChatGPT experienced elevated error rates affecting voice mode and chat functionality for 3.5 hours, with users reporting transcription failures, voice recording issues, slow connections, and general service unavailability. Users encountered spinning loading screens, inability to process voice input, and problems with both new and existing chats. OpenAI applied a mitigation and monitored the recovery to resolve the issues.

OpenAI ChatGPT experienced elevated authentication failures for users attempting to join Enterprise and Edu workspaces via SSO, with affected users encountering "registration_disallowed" errors after completing their organization's SSO flow. The incident impacted login functionality and ChatGPT access for a 25-minute duration. The issue was under investigation with no resolution details provided in the available updates.

OpenAI ChatGPT experienced issues with account creation and login functionality across all platforms for 1 hour. The incident affected both ChatGPT services and the login system, preventing users from creating new accounts or accessing existing ones. The service provider identified the problem and worked on implementing a mitigation to resolve the authentication issues.

OpenAI ChatGPT experienced a 19.7-hour service incident where users were unable to download or preview project files. The issue affected ChatGPT, APIs, and file-related services including file uploads and file management features. OpenAI worked on implementing a mitigation throughout the incident duration to restore normal file functionality.

OpenAI ChatGPT experienced a 6.5-hour service incident where customers encountered errors when creating and updating projects, as well as uploading files. The issue affected ChatGPT, APIs, and file-related services. OpenAI implemented mitigations and expanded them to additional impacted services before fully resolving the incident.

ChatGPT experienced an issue where pinned chats failed to load on web browsers for 9.1 hours. The incident affected the web interface of ChatGPT, preventing users from accessing their pinned conversations. The issue was resolved through an applied mitigation, with the service returning to normal operation under monitoring.