Outage in Chili Piper

Login issues reported within Chrome Extension / Instant Booker

Resolved Minor
September 08, 2022 - Started over 2 years ago - Lasted 30 minutes
Official incident page

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Outage Details

We have received reports of login issues within our Chrome Extension and Instant Booker. This may cause the usual icons not to appear properly within your apps such as Gmail or Salesforce, and may not allow you to login to the extension properly. Our engineering team is investigating the cause, so we will have more information on the fix shortly.
Components affected
Chili Piper Instant Booker Chili Piper Chrome Extension
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 09/08/2022 02:08PM

Our engineering team identified the cause of the issue and a fix was created.

If you're still not able to see the Chili browser icon on Gmail, Outreach, etc, please clear the browser cookies and login through https://apps.chilipiper.com/login.html?success=true

IDENTIFIED over 2 years ago - at 09/08/2022 01:49PM

The issue has been identified and we are working to hotfix the issue now. Customers should start seeing this issue resolved as our internal caches clear.

INVESTIGATING over 2 years ago - at 09/08/2022 01:39PM

We have received reports of login issues within our Chrome Extension and Instant Booker. This may cause the usual icons not to appear properly within your apps such as Gmail or Salesforce, and may not allow you to login to the extension properly.

Our engineering team is investigating the cause, so we will have more information on the fix shortly.

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