Outage in Ciptex

Twilio - Recordings Failing to be Created in IE1 Home Region

Resolved Minor
January 13, 2025 - Started 2 days ago - Lasted 22 minutes
Official incident page

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Outage Details

Twilio is experiencing an issue where recordings may not be created for calls/conferences using the IE1 home region. Their engineering team is actively working to resolve the issue, and expects to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Ciptex Twilio Recording
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 01/13/2025 10:59AM

This incident has been resolved.

INVESTIGATING 2 days ago - at 01/13/2025 10:42AM

Twilio is experiencing an issue where recordings may not be created for calls/conferences using the IE1 home region. Their engineering team is actively working to resolve the issue, and expects to provide another update in 1 hour or as soon as more information becomes available.

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