Outage in Ciptex

Twilio - Inbound Call Failures to a Subset of Twilio Numbers From Multiple Countries

Resolved Minor
January 13, 2025 - Started 1 day ago - Lasted about 5 hours
Official incident page

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Outage Details

Twilio engineers are currently investigating call failures affecting a subset of Twilio phone numbers across multiple countries. They are collaborating with their carrier partners to resolve the issue and will provide another update within the next hour or sooner if more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 01/13/2025 08:00PM

This incident has been resolved.

MONITORING 1 day ago - at 01/13/2025 06:07PM

Twilio has observed recovery for inbound calls to Twilio phone numbers across multiple countries. They will continue to monitor the situation to ensure a complete resolution. The next update is expected in 2 hours or as soon as new information becomes available.

INVESTIGATING 1 day ago - at 01/13/2025 04:22PM

Twilio continues observing a subset of call failures to Twilio phone numbers from multiple countries. Their engineering team is currently working with their carrier partners to resolve the issue and expects to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 01/13/2025 03:14PM

Twilio engineers are currently investigating call failures affecting a subset of Twilio phone numbers across multiple countries. They are collaborating with their carrier partners to resolve the issue and will provide another update within the next hour or sooner if more information becomes available.

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