Twilio - Conference Insights API Returns 5xx for Conferences in US2 Region

Incident impacting Conference Insights API for conferences created in the US2 region has been resolved and service is operating normally at this time.

Twilio engineers continue to work on the identified issue causing 5xx responses affecting the Conference Insights API for conferences created in the US2 region despite the previous fix being implemented. They expect to provide an update in the next 8 hours or as soon as more information becomes available.

Twilio engineers continue to work on the identified issue which is causing 5xx responses affecting the Conference Insights API for conferences created in the US2 region despite the previous fix being implemented. We expect to provide an update in the next 4 hours or as soon as more information becomes available.

Twilio engineers have identified the issue causing 5xx responses affecting the Conference Insights API for conferences created in the US2 region and are working to deploy a fix. You should expect the next update in 4 hours or as soon as more information becomes available.

Twilio engineers have identified the issue causing 5xx responses affecting the Conference Insights API for conferences created in the US2 region and are working to deploy a fix. You should expect the next update in 2 hours or as soon as more information becomes available.

Customers using Conference Insights API are seeing 5xx only for conferences created in the US-2 region. Twilio engineers have identified the issue and are working on the fix. They expect to provide another update in 1 hour or as soon as more information becomes available.

Twilio is currently seeing degraded performance on their account portal (Voice Insights). Their engineering team is looking into the issue. They expect to provide another update in 1 hour or as soon as more information becomes available.