Outage in CircleLoop

Degraded Performance

Resolved Minor
December 18, 2024 - Started 6 months ago - Lasted about 17 hours
Official incident page

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Outage Details

We've been made aware of an issue which is causing degraded performance. Most notable symptoms: - extended time to sign in - activities not loading This is currently under investigation. Updates to follow.
Components affected
CircleLoop API
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 12/19/2024 09:20AM

This Incident has been resolved.

Please be aware that to resolve this issue, we've had to temporarily remove the call notes feature.

You can save them on a call, but the app will not display them temporarily.

MONITORING 6 months ago - at 12/18/2024 05:16PM

A fix has been implemented, and we are monitoring the results.
Please be aware that to resolve this issue, we've had to temporarily remove the call notes feature.

You can save them on a call, but the app will not display them temporarily.

IDENTIFIED 6 months ago - at 12/18/2024 05:03PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 6 months ago - at 12/18/2024 04:46PM

We are continuing to investigate this issue.

INVESTIGATING 6 months ago - at 12/18/2024 04:31PM

We are continuing to investigate this issue.

INVESTIGATING 6 months ago - at 12/18/2024 04:11PM

We've been made aware of an issue which is causing degraded performance.
Most notable symptoms:
- extended time to sign in
- activities not loading

This is currently under investigation.
Updates to follow.

Latest CircleLoop outages

Identified Issue with SMS - about 2 months ago
Sign-in/App usage issues - 2 months ago
Sign in issues - 2 months ago

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