Outage in Cisco Umbrella

Delay in File Scanning Inspection

Resolved Minor
December 02, 2025 - Started 3 days ago - Lasted 29 minutes
Official incident page

Incident Report

We are investigating an issue affecting File Inspection services in various Data centers. Customers may experience delays in file analysis, missing inspection logs, or partial visibility in the dashboard. Our engineering teams are actively working to identify the root cause and restore normal processing. We will provide updates as new information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 12/02/2025 11:27AM

The issue affecting File scanning has now been resolved as of 11:09 UTC.
All services are now operating normally.
We apologize for any inconvenience caused and thank you for your patience.

INVESTIGATING 3 days ago - at 12/02/2025 11:00AM

We are investigating an issue affecting File Inspection services in various Data centers.
Customers may experience delays in file analysis, missing inspection logs, or partial visibility in the dashboard.
Our engineering teams are actively working to identify the root cause and restore normal processing.
We will provide updates as new information becomes available.

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