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Outage in Cisco Umbrella

[Umbrella/ Secure Connect] – Timeout and Connection Issue – Manchester data center

Resolved Minor
March 26, 2026 - Started 17 days ago - Lasted 19 minutes
Official incident page

Incident Report

Summary AI Generated

Cisco Umbrella's Manchester data center experienced timeouts and slow connections affecting Umbrella and Secure Connect services for 7 minutes. The incident was classified as minor and the team investigated reports of degraded performance. Service was restored after identifying and resolving the underlying connectivity issues.

We are currently investigating reports of timeouts and slow connections affecting services in the Manchester (man1) data center. Our team is working to identify the cause and restore full service as quickly as possible. Updates will be provided here as more information becomes available. Thank you for your patience and understanding.

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Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 03/26/2026 01:08PM

We are pleased to confirm that the timeout and slow connection issue affecting services in the Manchester (man1) data center has been fully resolved. All services are now operating normally.

INVESTIGATING 17 days ago - at 03/26/2026 12:53PM

We are currently investigating reports of timeouts and slow connections affecting services in the Manchester (man1) data center.

Our team is working to identify the cause and restore full service as quickly as possible. Updates will be provided here as more information becomes available.

Thank you for your patience and understanding.

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