Outage in Cisco Umbrella

Tenant configuration missing from Dashboard.

Resolved Minor

January 09, 2026 - Started 4 months ago - Lasted about 1 hour
Official incident page

Incident Report

Tenant configuration not Loading on dashboard We are currently investigating an issue causing Tenant configuration missing from the dashboard. Customers will not be able to view configured tenants (new or existing) on the dashboard. However, the tenants are correctly configured on the backend and are functioning as expected. Updates will be provided as more information becomes available.

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 01/09/2026 11:12AM

The issue affecting Tenant configuration missing from the Dashboard has been resolved as of 10:02UTC.
All services are now operating normally.
We apologize for any inconvenience caused and thank you for your patience.

MONITORING 4 months ago - at 01/09/2026 10:15AM

The issue has been identified and fixed by the ENG team. We are currently monitoring the situation and will provide updates as soon as they are available.

INVESTIGATING 4 months ago - at 01/09/2026 10:02AM

Tenant configuration not Loading on dashboard

We are currently investigating an issue causing Tenant configuration missing from the dashboard.
Customers will not be able to view configured tenants (new or existing) on the dashboard. However, the tenants are correctly configured on the backend and are functioning as expected.
Updates will be provided as more information becomes available.

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