Outage in Cisco Umbrella
[Umbrella and Secure Connect] - Web Policy - "Protect bypass"
Resolved MinorIncident Report
The Web Policy feature "Protect bypass" which is designed to allow encrypted files to bypass blocking, is currently not functioning as intended.
Our engineering team is actively working to resolve this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 01/14/2026 02:17AM
Rollback has been completed in Singapore, and all issues have been resolved.
IDENTIFIED
3 months ago - at 01/14/2026 12:51AM
Rollback has been completed in all locations except for Singapore, which is still in progress.
IDENTIFIED
3 months ago - at 01/13/2026 08:47PM
The engineering team has identified the issue and is currently performing a rollback to restore full functionality.
The rollback process may take up to three hours to complete.
INVESTIGATING
3 months ago - at 01/13/2026 08:01PM
The Web Policy feature "Protect bypass" which is designed to allow encrypted files to bypass blocking, is currently not functioning as intended.
Our engineering team is actively working to resolve this issue.
Latest Cisco Umbrella outages
Cisco Umbrella - Partial Service Degradation - Vancouver - about 1 month ago
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