Outage in Cisco Umbrella

[Cisco Umbrella] - Network Tunnels Connectivity Failure - Minneapolis DC

Resolved Minor

January 28, 2026 - Started 3 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating a potential issue affecting tunnel service creation for customers connecting to the Minneapolis data center. Customers may experience disconnections or failures when establishing new tunnels or modifying PSKs. Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution. Updates and additional details will be provided as more information becomes available.

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Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 01/28/2026 01:38AM

The issue has been identified and resolved as of 2026-01-28 01:17 UTC

All services are now operating normally.

We apologize for any inconvenience caused and thank you for your patience.

We’re Here to Help If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

INVESTIGATING 3 days ago - at 01/28/2026 12:47AM

We are continuing to investigate this issue.

INVESTIGATING 3 days ago - at 01/28/2026 12:39AM

We are continuing to investigate this issue.

INVESTIGATING 3 days ago - at 01/28/2026 12:38AM

We are currently investigating a potential issue affecting tunnel service creation for customers connecting to the Minneapolis data center.

Customers may experience disconnections or failures when establishing new tunnels or modifying PSKs.

Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution. Updates and additional details will be provided as more information becomes available.

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