Outage in Cisco Umbrella
[Cisco Umbrella/Secure Connect]-Dashboard– DNS Query Volume Display Degradation
Resolved MinorIncident Report
Summary AI Generated
Cisco Umbrella experienced a display issue affecting the DNS query volume feature within the Investigate dashboard, preventing users from viewing query volume data in the UI. All core Umbrella services including DNS resolution, traffic handling, and policy enforcement remained fully operational throughout the incident. The dashboard display issue was resolved after approximately 13 days, restoring normal functionality to all dashboard features.
We are currently investigating an issue impacting one feature within the Investigate dashboard, specifically the DNS query volume . This affects the visibility of query volume data in the UI.
All other Umbrella services, including DNS resolution, traffic handling, and policy enforcement, remain fully operational.
Our team is actively working to restore normal data processing for the affected dashboard feature and will provide updates as they become available.
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Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 03/12/2026 03:23PM
We are pleased to confirm that the display issue impacting the Investigate dashboard has been fully resolved. All dashboard functions are now operating as expected.
Thank you for your patience and understanding while we worked to restore full service.
IDENTIFIED
23 days ago - at 03/02/2026 06:36PM
Our engineering teams are continuing to make progress on resolving the display issue within the Investigate dashboard. While remediation is in progress, we anticipate it may take a few more days to fully resolve. We will provide further updates as they become available.
IDENTIFIED
26 days ago - at 02/27/2026 06:31PM
We are continuing to work on a fix for this issue.
IDENTIFIED
26 days ago - at 02/27/2026 06:27PM
We are continuing to work on a fix for this issue.
IDENTIFIED
26 days ago - at 02/27/2026 06:03PM
We have identified the issue impacting the DNS query volume display within the Investigate dashboard.
DNS resolution, traffic handling, and policy enforcement remain fully operational.
The team is preparing remediation steps and will continue monitoring the system
INVESTIGATING
26 days ago - at 02/27/2026 05:23PM
We are currently investigating an issue impacting one feature within the Investigate dashboard, specifically the DNS query volume . This affects the visibility of query volume data in the UI.
All other Umbrella services, including DNS resolution, traffic handling, and policy enforcement, remain fully operational.
Our team is actively working to restore normal data processing for the affected dashboard feature and will provide updates as they become available.
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