Outage in Cisco Umbrella

[Umbrella] - DNS Resolver Connectivity Issues - Middle East Region

Resolved Minor

March 10, 2026 - Started about 1 month ago - Lasted 38 minutes
Official incident page

Incident Report

Summary AI Generated

Cisco Umbrella experienced DNS resolver connectivity issues affecting customers connecting to Middle East data centers for 38 minutes. The service disruption impacted DNS resolution functionality for users in that region. The engineering team resolved the issue and restored normal service operations.

We are investigating a potential issue with the DNS Resolvers service affecting customers connecting to the Middle East data centers. Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution. We are committed to restoring full service as quickly as possible. Updates and additional details will be provided as new information becomes available. We appreciate your patience and understanding during this time.

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 03/10/2026 05:52AM

The issue affecting the DNS Resolvers service in the Middle East data center has been resolved.

The service is now operating normally.

We apologize for any inconvenience caused and thank you for your patience.

We’re Here to Help If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

INVESTIGATING about 1 month ago - at 03/10/2026 05:14AM

We are investigating a potential issue with the DNS Resolvers service affecting customers connecting to the Middle East data centers.

Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution. We are committed to restoring full service as quickly as possible. Updates and additional details will be provided as new information becomes available. We appreciate your patience and understanding during this time.

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