Outage in Cisco Umbrella
[Cisco Secure Connect]- Traffic Redirection Notice - FRA1
Resolved MinorIncident Report
Summary AI Generated
Due to high load in the FRA1 data center, new Cisco+ Secure Connect VPN connections were temporarily redirected to users' closest configured sites while existing connections remained uninterrupted. The issue was resolved after 1.9 hours when the FRA1 data center was successfully brought back into rotation and began handling new connections normally again.
Due to high load in the FRA1 data center, new connections for Cisco+ Secure Connect VPN will be redirected to their closest configured site. Existing connections will remain intact and will not be interrupted. This is an informational update; no impact is expected for this service.
We are implementing this change to ensure continued performance and reliability. If you have any questions or need assistance, please contact our support team.
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 03/20/2026 01:43PM
We are pleased to confirm that the FRA1 data center has been successfully brought Back Into Rotation (BIR). All services are fully operational, and new connections for Cisco+ Secure Connect VPN are now being directed to FRA1 as usual.
Thank you for your patience and understanding. If you have any questions or need assistance, please contact our support team.
IDENTIFIED
5 days ago - at 03/20/2026 11:50AM
Due to high load in the FRA1 data center, new connections for Cisco+ Secure Connect VPN will be redirected to their closest configured site. Existing connections will remain intact and will not be interrupted. This is an informational update; no impact is expected for this service.
We are implementing this change to ensure continued performance and reliability. If you have any questions or need assistance, please contact our support team.
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