Outage in ClassLink

502 Bad Gateway Error

Resolved Minor
May 12, 2021 - Started about 4 years ago - Lasted 11 months
Official incident page

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Outage Details

The team has identified an issue related to authentication. Users may receive a 502 bad gateway error when attempting to log in to LaunchPad. This is related to active directory integrated school organizations.
Latest Updates ( sorted recent to last )
MONITORING about 4 years ago - at 05/12/2021 02:36PM

The issue has been addressed and we're monitoring the results. Several ClassLink Tenant Administrators have confirmed that users are able to log in.

IDENTIFIED about 4 years ago - at 05/12/2021 02:27PM

We are continuing to work on a fix for this issue. Thanks for your patience.

IDENTIFIED about 4 years ago - at 05/12/2021 01:24PM

The team has identified an issue related to authentication. Users may receive a 502 bad gateway error when attempting to log in to LaunchPad. This is related to active directory integrated school organizations.

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