Pro Manager and Supporter Center intermittent loading errors

We have confirmed the fix in place has resolved the intermittent errors when loading Manager or the Supporter Center. This did not affect transactions.

Our mitigation efforts continue to be successful and our platform remains stable with no ongoing impact to users. We will be implementing a comprehensive fix later today to address the root cause. Updates will be provided here once complete.

We have identified the root cause of what is causing intermittent errors when loading Manager or the Supporter Center. Mitigation efforts were successful in increasing stability during this investigation.

We are working to resolve the root cause as soon as possible. It does not affect transaction processing or campaign pages.

We are continuing to investigate this issue and have placed mitigation measures as an interim solution while root cause is being identified.

At this time we are seeing an increase in stability across the platform, and we will continue providing updates as available.

We are actively investigating reports of GoFundMe Pro and Supporter Center intermittently being unable to load. This is not impacting new transaction processing or campaign pages. Our team is investigating and will provide updates when available.