Outage in Classy

Reports of Admins being unable to Login

Resolved Major
August 20, 2025 - Started about 2 months ago - Lasted 36 minutes
Official incident page

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Outage Details

We are actively investigating reports of admins being unable to login to GoFundMe Pro. This is not impacting transactions, the donor experience, or campaigns pages. Our team is investigating and will provide updates when available.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 08/20/2025 03:26PM

Our team has identified the root cause of the issue of admins not being able to login to GoFundMe Pro, and can confirm that a fix has been implemented to resolve this occurrence. Transaction processing, the donor experience, and campaign page accessibility were not impacted.

INVESTIGATING about 2 months ago - at 08/20/2025 03:08PM

We are actively investigating reports of admins being unable to login to GoFundMe Pro. This is not impacting transactions, the donor experience, or campaigns pages. Our team is investigating and will provide updates when available.

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