Outage in Clearbit

Enrichment Delays - Integrations and Webhooks

Resolved Minor
August 31, 2023 - Started about 2 years ago - Lasted about 22 hours
Official incident page

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Outage Details

We have identified a backup causing delays in certain forms of enrichment, impacting integrations including Platform Enrichment for SFDC, Hubspot, and Marketo, as well as Person API webhooks. We are working to identify the root cause and bring performance back to normal.
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 09/01/2023 09:40PM

We have monitored our systems here and our fix has returned the system to normal. We have identified additional improvements to make to avoid enrichment delays in the future, and will be implementing them.

MONITORING about 2 years ago - at 09/01/2023 01:18AM

A fix has been implemented and the system is performing as normal. We are continuing to monitor the performance to ensure there are no further issues, thank you for your patience.

INVESTIGATING about 2 years ago - at 09/01/2023 12:05AM

We have identified a backup causing delays in certain forms of enrichment, impacting integrations including Platform Enrichment for SFDC, Hubspot, and Marketo, as well as Person API webhooks. We are working to identify the root cause and bring performance back to normal.

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