Outage in ClickSend

Global Network experiencing issues

Resolved Major
November 18, 2025 - Started 26 days ago - Lasted 29 minutes
Official incident page

Incident Report

We are aware of, and investigating an issue which impacts multiple customers: Widespread 500 errors, Dashboard and API also failing. We are working to understand the full impact and mitigate this problem. More updates to follow shortly

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Latest Updates ( sorted recent to last )
RESOLVED 26 days ago - at 11/18/2025 12:39PM

The following services are now operational:
• Online Dashboard
• REST API

We are continuing to monitor performance to ensure stability.

INVESTIGATING 26 days ago - at 11/18/2025 12:12PM

We are aware of, and investigating an issue which impacts multiple customers: Widespread 500 errors, Dashboard and API also failing.
We are working to understand the full impact and mitigate this problem. More updates to follow shortly

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