Outage in ClickSend
ShortURL Flagged by Microsoft
Resolved MinorIncident Report
We are aware of an issue with our short URLs being flagged by Microsoft as suspicious, we are actively working with Microsoft to get this resolved. This impacts some customers who are using Microsoft Edge browser and/or Microsoft Defender.
This is a temporary issue.
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 11/27/2025 12:29AM
This incident has been resolved.
Microsoft has removed the flag, we have also changed our ShortURL from smsu.io to smsg.us
IDENTIFIED
18 days ago - at 11/26/2025 01:13PM
We are continuing to work with Microsoft on resolving the cases that were impacted prior to the fix.
IDENTIFIED
18 days ago - at 11/26/2025 01:10PM
The issue has been partially resolved. New SMS messages and campaigns using short URLs are no longer affected. We are continuing to work with Microsoft on resolving the cases that were impacted prior to the fix.
IDENTIFIED
18 days ago - at 11/26/2025 07:52AM
We are aware of an issue with our short URLs being flagged by Microsoft as suspicious, we are actively working with Microsoft to get this resolved. This impacts some customers who are using Microsoft Edge browser and/or Microsoft Defender.
This is a temporary issue.
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