Outage in Close
Database issues
Resolved MajorIncident Report
Summary AI Generated
Close experienced database issues that affected the Application UI and API for 50 minutes. The database infrastructure was restored to operational status, followed by service recovery monitoring. The incident was fully resolved with Close returning to normal performance.
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 03/16/2026 04:55PM
This incident is resolved. Close has returned to normal performance.
MONITORING
3 days ago - at 03/16/2026 04:45PM
Close services continue to recover. Most customers should see normal performance. Close Engineering continues to monitor the recovery.
MONITORING
3 days ago - at 03/16/2026 04:27PM
Database infrastructure is operational.
INVESTIGATING
3 days ago - at 03/16/2026 04:16PM
We are investigating the issue and seeing some recovery.
INVESTIGATING
3 days ago - at 03/16/2026 04:08PM
We are currently investigating this issue.
Latest Close outages
Calling problems in the Desktop Application - 4 months ago
Application Slowness - 5 months ago
Experiencing delays on Dialer Sessions - 5 months ago
Experiencing Delays on Dialer Sessions - 5 months ago
Service interruption - 5 months ago
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