Outage in Close
Database issues
Resolved MajorIncident Report
Summary AI Generated
Close experienced database issues that affected the Application UI and API for 50 minutes. The database infrastructure was restored to operational status, followed by service recovery monitoring. The incident was fully resolved with Close returning to normal performance.
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/16/2026 04:55PM
This incident is resolved. Close has returned to normal performance.
MONITORING
about 2 months ago - at 03/16/2026 04:45PM
Close services continue to recover. Most customers should see normal performance. Close Engineering continues to monitor the recovery.
MONITORING
about 2 months ago - at 03/16/2026 04:27PM
Database infrastructure is operational.
INVESTIGATING
about 2 months ago - at 03/16/2026 04:16PM
We are investigating the issue and seeing some recovery.
INVESTIGATING
about 2 months ago - at 03/16/2026 04:08PM
We are currently investigating this issue.
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