Outage in Close
Database Failures
Resolved MajorIncident Report
Summary AI Generated
Close experienced elevated database failures lasting approximately 2.1 hours. The team identified the root cause and resolved it by adjusting their scaling strategy, after which all systems recovered. The incident was fully resolved by 8:15 AM PT.
We are again investigating an elevated number of database failures.
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Latest Updates ( sorted recent to last )
RESOLVED
12 days ago - at 08/11/2026 03:15PM
This incident has been resolved.
MONITORING
12 days ago - at 08/11/2026 02:53PM
We have identified the problem, adjusted our scaling strategy, and are seeing healthy recovery of all systems.
INVESTIGATING
12 days ago - at 08/11/2026 02:15PM
We are continuing to investigate the issue.
INVESTIGATING
12 days ago - at 08/11/2026 01:12PM
We are again investigating an elevated number of database failures.
Latest Close outages
Database Failures - 13 days ago
Background Task Processing Delays - about 2 months ago
Change indexing delayed - 3 months ago
Partial outage - connection issues and application errors - 3 months ago
Search Functionality Delayed - 4 months ago
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