Outage in Close
Change indexing delayed
Resolved MinorIncident Report
Summary AI Generated
Close experienced a search indexing delay where changes made to CRM data via the web app and API took longer than normal to appear in search results. The incident affected the indexing component and lasted 4.1 hours before being resolved with a fix that restored normal functionality.
Changes done to CRM data are reflected in search with a delay.
Components affected
Close IndexingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 06/03/2026 06:53PM
This incident has been resolved. The Close app and API are now functioning normally.
MONITORING
16 days ago - at 06/03/2026 06:17PM
A fix has been implemented and we are monitoring the results. Updates to Close made via the web app and API may take longer than normal to appear in search results.
IDENTIFIED
16 days ago - at 06/03/2026 05:45PM
We have implemented a remediation for the delayed search indexing and are monitoring for improvement. Updates to Close made via the web app and API may take longer than normal to appear in search results.
INVESTIGATING
16 days ago - at 06/03/2026 04:41PM
We are continuing to investigate the issue. Updates to Close made via the web app and API may take longer than normal to appear in search results.
INVESTIGATING
16 days ago - at 06/03/2026 04:05PM
We are continuing to investigate the issue. Updates to Close made via the web app and API may take longer than normal to appear in search results.
INVESTIGATING
16 days ago - at 06/03/2026 03:21PM
We are continuing to investigate the issue.
INVESTIGATING
16 days ago - at 06/03/2026 02:50PM
Changes done to CRM data are reflected in search with a delay.
Latest Close outages
Partial outage - connection issues and application errors - about 1 month ago
Search Functionality Delayed - about 2 months ago
Call Recordings Processing Delayed - about 2 months ago
Database issues - 3 months ago
Calling problems in the Desktop Application - 8 months ago
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