Outage in Close
Background Task Processing Delays
Resolved MinorIncident Report
Summary AI Generated
Close experienced degraded background task processing affecting the API for approximately 1.9 hours. Engineers identified the root cause and deployed a fix, after which performance gradually improved. The incident was fully resolved with background tasks returning to normal processing.
We have become aware of degraded processing of background tasks in the Close system. We are currently investigating the issue.
Components affected
Close APITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
20 days ago - at 06/29/2026 07:39PM
This incident has been resolved. Background tasks are processing normally.
MONITORING
20 days ago - at 06/29/2026 07:25PM
We have identified the root cause and deployed a remediation. Background task processing performance is improving. Some customers may still see delayed processing of background tasks. Close Engineering is monitoring for improved performance.
INVESTIGATING
20 days ago - at 06/29/2026 05:46PM
We have become aware of degraded processing of background tasks in the Close system. We are currently investigating the issue.
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