Outage in Close
Call Recordings Processing Delayed
Resolved MinorIncident Report
Summary AI Generated
Close experienced a 5.1-hour incident where call recording processing was delayed due to an issue with a third-party provider. The call recording system was the primary affected component, causing delays in processing recorded calls. The incident was resolved after gradual recovery monitoring over several hours.
We are currently investigating this issue.
Components affected
Close Call recording (primary)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 04/23/2026 09:18PM
This incident has been resolved.
MONITORING
16 days ago - at 04/23/2026 07:45PM
We're continuing to monitor the situation and expect gradual recovery over the next hour.
MONITORING
16 days ago - at 04/23/2026 06:52PM
We're continuing to monitor the situation and expect gradual recovery over the next hour.
MONITORING
16 days ago - at 04/23/2026 05:32PM
We are experiencing an issue with a 3rd party provider.
INVESTIGATING
16 days ago - at 04/23/2026 04:56PM
We are experiencing an issue with a 3rd party provider.
INVESTIGATING
16 days ago - at 04/23/2026 04:16PM
We are currently investigating this issue.
Latest Close outages
Search Functionality Delayed - 16 days ago
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Application Slowness - 6 months ago
Experiencing delays on Dialer Sessions - 7 months ago
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